Legal & policies
Everything that governs how CompareHQ works, in one place.
Terms of use
The general terms that govern using CompareHQ.
Buyer terms
Terms for anyone searching, comparing, or contacting a provider.
Provider agreement
Terms for any business listed on CompareHQ, including listing tiers and fees.
Listing integrity policy
The rules that apply to every listing, regardless of tier or relationship to CompareHQ.
Comparison methodology
How providers are added, categorised, and ranked.
Review & ratings policy
Where star ratings and review counts come from.
How ratings work
A plain-English explanation of our ratings, for buyers.
Privacy policy
What data we collect and how we use it.
Cookie policy
The one cookie we set, and why.
Data protection policy
How we handle personal data internally, as an organisation.
Data processing & sub-processors
The third parties we rely on, and how provider data sharing works.
Complaints procedure
How to raise a complaint, and what happens next.
Paid placement disclosure
How paid listing tiers affect visibility, and what they never affect.
Information security policy
How we protect the data we hold, and how to report a concern.
FAQ
Common questions about using CompareHQ.